How can we help?
Choose the option that best matches your request and we’ll route you to the right team — fast. Evaluating the platform or running a pentest? Those have dedicated paths too.
FedRAMP Moderate AuthorizedStart a Free Sara AI Pentest
Expand coverage across your attack surface with a free Sara AI Pentest. Test one small web app or up to 100 IPs, then see validated, exploitable findings prioritized by Synack experts.
Start a Free Trial →Request a Demo
Want to see Sara AI Pentesting and the Synack Red Team in action? Get a personalized 30-minute walkthrough tailored to your environment.
Request a Demo →Get a Quote
Ready to scope a program? Talk with our team about your testing needs, coverage goals, and pricing.
Get a Quote →Customer Support
Need help with an existing deployment, a live assessment, or your account? Our support team is here for current customers.
Open a Support Case →Partnerships
Interested in becoming a Synack technology partner, solution provider, or strategic alliance? Let’s explore working together.
Contact Partnerships →Media & Analysts
Press, industry analyst, or speaking inquiries? Reach our communications team for interviews, briefings, and media assets.
Contact Media Relations →G2 Leader in Penetration Testing
General & account inquiries
Not sure which team you need? Send us a note and we’ll point you in the right direction.
Email [email protected]
Existing customers: reach your Customer Success Manager directly, or sign in to the platform.
Headquarters
Frequently asked questions
How fast will someone get back to me? +
Most inquiries receive a response within one business day. Demo and sales requests are typically routed the same day.
I’m an existing customer with an urgent issue. Where do I go? +
Sign in to the platform and open a support case, or contact your Customer Success Manager directly for the fastest response.
Can I just run a pentest without talking to sales? +
Yes. Qualifying organizations can start a free Sara AI Pentest trial on one small web app or up to 100 IPs, with no sales call required.