Senior Sales Operations Analyst

Synack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit

The Senior Sales Operations Analyst will support functions essential to Sales and Go-To-Market success, including Salesforce productivity, analysis, KPI and other reporting to accelerate our performance. This role will be responsible for assisting in driving insights to our sales, marketing, customer success/operations teams. This role will also work closely with cross-functional teams to drive processes and procedures to support the strategic direction of the Sales and Marketing organizations.

Sounds interesting? Keep reading...

Here’s what you'll do

  • Act as a trusted advisor to senior management and challenge the business with forward thinking approaches to accelerate growth, enhance operational efficiency, and increase profitability including:

    • Drive the analyses that steer the lead gen and sales organization, including lead generation, sales forecasting reports, managing sales pipelines and tracking all numbers associated with efficient movement from lead generation, POC, sales revenue and customer success
    • Manage weekly and quarterly reporting for the marketing, sales and customer success teams as well as board meeting preparation
    • Provide ad hoc reporting and analysis around key initiatives and planning periods. Maintain a portfolio of reports to ensure that reporting efforts are not duplicated.
    • Work cross-functionally to create policy, process and procedures to drive and support critical business priorities
    • As the Sales team grows, support commission plan design and quota distribution and provide end-user training sessions
    • Support Salesforce for the company including assisting in managing and maintaining the database and data quality, sales team access and usability, reporting, and other Salesforce related duties

Here’s what you’ll need

  • Candidate must possess excellent analytical and conceptual skills. Prior enterprise software sales and SaaS experience preferred. 
  • Advanced proficiency with Excel, PowerPoint, Google Sheets, and Google Slides
  • Ability to work in a fast-paced, deadline driven environment
  • Detail oriented and well organized
  • Excellent written and oral communication skills and demonstrated influencing abilities
  • A minimum of four years of experience is required
  • Bachelor's degree required. MBA preferred.

Success Drivers and Competencies: 

  • Must be able to convey information in a clear, focused, and concise manner
  • Experience in planning, coordinating, and executing multiple projects simultaneously
  • The ability to think creatively and work in a team environment is required
  • Individual must work well in a dynamic environment and be able to recommend and implement process improvements, work independently and handle multiple tasks simultaneously
  • Professional maturity and demonstrated experience managing confidential information
  • Advance Excel skills (Including lookups, Pivot Table, Index-Match, etc.)

Ready to join us?

Synack is committed to embracing diversity. Our people are our strength.  Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.  Synack welcomes you!

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This position has responsibility to ensure Synack’s security and privacy posture is maintained.

$110,000 - $140,000 Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits.

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